Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Looking for a place to submit Clinical Risk and Patient Safety requests?
The Clinical Governance Intake Portal currently does not support requests related to these two governance functions. Instead, if you are looking for the appropriate place to submit requests related to Clinical Risk and Patient Safety please click the associated link below:
Welcome to the Clinical Governance Intake Portal. Please review the request types listed below and select the option that is most similar to the request you have.
{"xsrfToken":"0a730491bee21252ca1c432a1829fb549ff99f65_lout","branding":{"id":"21","key":"cgi","name":"Clinical Governance Intake","portalBaseUrl":"/servicedesk/customer/portal/21","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/21/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#004b5e","headerLinkHoverBGColor":"#004b5e","headerBadgeColor":"#004b5e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/54fe4349-1600-4eda-8f7e-d275764e7d5a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzY1ZGM0YS00ZmE1LTQxMWMtYWE2OS00NGVhMTk0MDdlN2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU0ZmU0MzQ5LTE2MDAtNGVkYS04ZjdlLWQyNzU3NjRlN2Q1YSI6WyJyZWFkIl19LCJleHAiOjE3OTE4NTU0MTUsIm5iZiI6MTc5MTg1NDgxNX0.H-mPMLcuiu7VKT3wJmTVBUma9HjZI8S57jPRkGQ770Q&client=5765dc4a-4fa5-411c-aa69-44ea19407e7e&mode=fit","logoId":"54fe4349-1600-4eda-8f7e-d275764e7d5a","isLogoAvailable":true,"helpCenterTitle":"Island Health Jira Service Manager","sharedPortalName":"Service Manager","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Island Health Jira Service Manager","sharedPortalName":"Service Manager","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#006abc","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5313caf0-38e6-4263-92c4-d6f4547d251a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzY1ZGM0YS00ZmE1LTQxMWMtYWE2OS00NGVhMTk0MDdlN2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUzMTNjYWYwLTM4ZTYtNDI2My05MmM0LWQ2ZjQ1NDdkMjUxYSI6WyJyZWFkIl19LCJleHAiOjE3OTE4NTU0MTUsIm5iZiI6MTc5MTg1NDgxNX0.7Mop7u3mSz06vRmKHUgDhCGbBHQbg3VkbxkF5TwpWw0&client=5765dc4a-4fa5-411c-aa69-44ea19407e7e&height=300&mode=fit","bannerMediaApiFileId":"5313caf0-38e6-4263-92c4-d6f4547d251a","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#006abc","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"21","key":"cgi","projectId":10609,"serviceDeskId":21,"name":"Clinical Governance Intake","description":"<p>Welcome to the Clinical Governance Intake Portal. Please review the request types listed below and select the option that is most similar to the request you have.</p>","portalBaseUrl":"/servicedesk/customer/portal/21","onlyPortal":false,"reqTypes":[{"id":"226","name":"All Other Clinical Governance Requests/Questions","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"All Other Clinical Governance Requests/Questions","introHtml":"<p>Do you have a Clinical Governance-related question or request that is not covered by the other request types listed? Let us know about it here.</p>","icon":10639,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10639","groups":[493],"key":""},{"id":"1016","name":"Clinical Governance Information System (CGIS) Access Requests","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"Clinical Governance Information System (CGIS) Access Requests","introHtml":"<p>Request access to CGIS as a member of Clinical Governance here.</p>","icon":10506,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[623,493],"key":""},{"id":"223","name":"Clinical Innovation Ideas/Requests","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"Clinical Innovation Ideas/Requests","introHtml":"<p>Do you have an idea of how we could innovate in Island Health? Let us know all about it here.</p>","icon":10535,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[492],"key":""},{"id":"221","name":"Clinical Policy Requests","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"Clinical Policy Requests","introHtml":"<p>Do you have a request to implement a new policy, update an existing policy, or archive an existing policy? Tell us all about it here.</p>","icon":10523,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[58],"key":""},{"id":"1191","name":"EHR Improvement Ideas/Requests","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"EHR Improvement Ideas/Requests","introHtml":"<p>Do you have an idea improve the Electronic Health Record (EHR) including clinical documentation, EHR education or other requests related to the EHR? Let us know about it here!</p>","icon":10470,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[626],"key":""},{"id":"298","name":"Escalation Request","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"Escalation Request","introHtml":"<p>Do you have a request to escalate an ongoing matter to Clinical Governance leaders? Fill out this form to get it in front of the the right team/individual.</p>","icon":10518,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[493],"key":""},{"id":"2220","name":"I have a request related to Order Sets (CPOE)","descriptionHtml":"<p><b>Use this form to submit requests for paper and/or CPOE (electronic) order sets; requests may be for changes to an existing Island Health order set or to request support in development of a new order set.</b></p>","callToAction":"I have a request related to Order Sets (CPOE)","introHtml":"<p>Use this form to submit requests for paper and/or CPOE (electronic) order sets; requests may be for changes to an existing Island Health order set or to request support in development of a new order set.</p>","icon":10496,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[626],"key":""},{"id":"1192","name":"I Need EHR-Related Wayfinding Assistance","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"I Need EHR-Related Wayfinding Assistance","introHtml":"<p>Do you have a question/request related to the EHR that is not related to submitting an idea for improvement? Enter your request here and we will make sure it gets routed to the right team/person.</p>","icon":10487,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[626,494],"key":""},{"id":"316","name":"I Need Innovation-Related Wayfinding Assistance","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"I Need Innovation-Related Wayfinding Assistance","introHtml":"<p>Do you have a question/request related to Clinical Innovation that is not related to submitting problems, ideas, or proposals? Enter your request here and we will make sure it gets routed to the right team/person.</p>","icon":10639,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10639","groups":[492,494],"key":""},{"id":"317","name":"I Need Policy-Related Wayfinding Assistance","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"I Need Policy-Related Wayfinding Assistance","introHtml":"<p>Do you have a question/request related to Clinical Policy that does not fit into the Clinical Policy Request type? If so, enter it here and we make sure that it gets to the right team/person for review.</p>","icon":10639,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10639","groups":[58,494],"key":""},{"id":"318","name":"I Need Quality Improvement-Related Wayfinding Assistance","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"I Need Quality Improvement-Related Wayfinding Assistance","introHtml":"<p>Do you have a question/request related to Quality Improvement that is not related to submitting an Idea for Improvement? Enter your request here and we will make sure it gets routed to the right team/person.</p>","icon":10639,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10639","groups":[491,494],"key":""},{"id":"306","name":"I Need Wayfinding Assistance (General)","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"I Need Wayfinding Assistance (General)","introHtml":"<p>Here you can submit requests for guidance on where to send specific questions, requests, and communications within the Clinical Governance system. We will ensure you reach the appropriate departments or contacts efficiently.</p>","icon":10639,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10639","groups":[494],"key":""},{"id":"305","name":"I'm Looking for a Status Update for an Earlier Submission","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"I'm Looking for a Status Update for an Earlier Submission","introHtml":"<p>Requests for a status update on an ongoing issue or request.</p>","icon":10532,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[493],"key":""},{"id":"1786","name":"Innovation Consultation Request","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"Innovation Consultation Request","introHtml":"<p>Do you have a need for advice, opinions, or ideation support from an Innovation Consultant? Let us know here!</p>","icon":10466,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[492],"key":""},{"id":"301","name":"Membership Update/Addition Requests","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"Membership Update/Addition Requests","introHtml":"<p>Do you need an update or addition to the membership list of a governance table? Send us the information here.</p>","icon":10493,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10493","groups":[493],"key":""},{"id":"1787","name":"Prototyping or 3D Printing Requests","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"Prototyping or 3D Printing Requests","introHtml":"<p>Do you have an idea for prototyping or 3D printing? If so, let us know about it here.</p>","icon":10475,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10475","groups":[492],"key":""},{"id":"527","name":"Quality Improvement Ideas/Requests","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"Quality Improvement Ideas/Requests","introHtml":"<p>Do you have an idea that might improve our patient care quality or safety in Island Health? Let us know about it here!</p>","icon":10540,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[491],"key":""},{"id":"1379","name":"Research Consultation Request","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"Research Consultation Request","introHtml":"<p>Do you have a need for a consultation with the Research team? Let us know more here.</p>","icon":10482,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[774],"key":""},{"id":"1380","name":"Research Contract Request","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"Research Contract Request","introHtml":"<p>In need of a contract for Research? Tell us about your need here.</p>","icon":10786,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10786","groups":[774],"key":""},{"id":"1378","name":"Resource Team Master List Update Requests","descriptionHtml":"<p><b>If you are experiencing issues when you try to submit this form, please contact Innovation@IslandHealth.ca</b></p>","callToAction":"Resource Team Master List Update Requests","introHtml":"<p>Need to request an update to the Resource Team Master List? Complete this form.</p>","icon":10518,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[493],"key":""},{"id":"685","name":"Clinical Risk Idea","descriptionHtml":"","callToAction":"Clinical Risk Idea","introHtml":"<p>Use this form to escalate a clinical risk.</p>","icon":10521,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"296","name":"Decision Request","descriptionHtml":"<p><b>Do you have a decision related to Clinical Governance that needs to be made? Submit it here and we will help route it to the right decision-maker(s).</b></p>","callToAction":"Decision Request","introHtml":"<p>Do you have a decision related to Clinical Governance that needs to be made? Submit it here and we will help route it to the right decision-maker(s).</p>","icon":10506,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[],"key":""},{"id":"1190","name":"Digital Systems Improvement Ideas/Requests","descriptionHtml":"<p>Do you have an idea that might improve Digital Systems including procurement or consultation request? Let us know about it here!</p>","callToAction":"Digital Systems Improvement Ideas/Requests","introHtml":"<p>Do you have an idea that might improve Digital Systems including procurement or consultation request? Let us know about it here!</p>","icon":10467,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"297","name":"Document Request","descriptionHtml":"","callToAction":"Document Request","introHtml":"<p>Requests for access to a specific document.</p>","icon":10523,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"220","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"222","name":"Ideas for Improvement","descriptionHtml":"<p><b>Do you have an idea for a Quality Improvement, Patient Safety, or Innovation initiative? Share your idea and as much context as possible here.</b></p>","callToAction":"Ideas for Improvement","introHtml":"<p>Do you have an idea for a Quality Improvement, Patient Safety, or Innovation initiative? Share your idea and as much context as possible here.</p>","icon":10540,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""},{"id":"300","name":"Meeting/Scheduling Invites","descriptionHtml":"","callToAction":"Meeting/Scheduling Invites","introHtml":"<p>Requests to schedule meetings through Clinical Governance.</p>","icon":10527,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"299","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"<p>General questions for Clinical Governance.</p>","icon":10518,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[],"key":""},{"id":"302","name":"Patient Partner Request","descriptionHtml":"","callToAction":"Patient Partner Request","introHtml":"<p>Requests regarding Patient Partners.</p>","icon":10517,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[],"key":""},{"id":"686","name":"Patient Safety Idea","descriptionHtml":"","callToAction":"Patient Safety Idea","introHtml":"<p>Do you have an idea for a Quality Improvement, Patient Safety, or Innovation initiative? Share your idea and as much context as possible here.</p>","icon":10515,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[],"key":""},{"id":"2046","name":"Questions","descriptionHtml":"","callToAction":"Questions","introHtml":"<p>Request type used by live chat for fallback, only when other request types don't work.</p>","icon":10467,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"303","name":"Request for Connection","descriptionHtml":"","callToAction":"Request for Connection","introHtml":"<p>Requests to be connected to an Island Health team member through Clinical Governance.</p>","icon":10499,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[],"key":""},{"id":"304","name":"SharePoint Access Request","descriptionHtml":"","callToAction":"SharePoint Access Request","introHtml":"<p>Requests for access to a specific SharePoint site in Island Health.</p>","icon":10525,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[],"key":""},{"id":"1788","name":"Task for CG Request","descriptionHtml":"","callToAction":"Task for CG Request","introHtml":"<p>This request is a task for CG!</p>","icon":10511,"iconUrl":"https://islandhealth.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""}],"reqGroups":[{"id":491,"name":"I have a Quality Improvement idea or initiative to pitch"},{"id":492,"name":"I have an Innovation idea to share, initiative to pitch, or problem to solve"},{"id":58,"name":"I need a new or revised Clinical Policy, or need one archived or reviewed"},{"id":626,"name":"I have an idea, issue, or request to raise about the Electronic Health Record (EHR) or Order Sets (CPOE) to share"},{"id":774,"name":"I want to request Research supports or services"},{"id":493,"name":"I have another Clinical Governance related request"},{"id":494,"name":"I need Clinical Governance wayfinding assistance"},{"id":623,"name":"I am a CGIS User with a request for the Clinical Governance Information System (CGIS)"}],"orderMapping":{"623":[1016,1186,1185,1188,1187],"493":[1016,1378,301,298,305,226],"492":[223,1787,1786,316],"58":[221,317],"128":[296],"625":[1191,1192],"626":[1191,2220,1192],"92":[298,301,226],"91":[316,223],"129":[306],"491":[527,318],"774":[1379,1380],"494":[318,316,317,1192,306],"90":[222,318]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1fc2581f-98c2-316b-bbfb-0cba8f119325","appLinkName":"","appLinkUrl":"","spaceKey":"CGISED","spaceName":"CGIS Education","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CGI","serviceDeskId":21,"kbLinkDomainURLs":["https://islandhealth.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":21,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CGI","userLanguageHeader":"Looking for a place to submit Clinical Risk and Patient Safety requests?","userLanguageMessageWiki":"<p>The Clinical Governance Intake Portal currently does not support requests related to these two governance functions. Instead, if you are looking for the appropriate place to submit requests related to Clinical Risk and Patient Safety please click the associated link below:</p>\n<p><a href=\"https://intranet.islandhealth.ca/departments/risk_management/Pages/contact_us.aspx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Clinical Risk</a>\n <br>\n <a href=\"https://bcpsls.bchealthcloud.ca/index.html?ha=VIHA\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Patient Safety</a></p>","defaultLanguageHeader":"Looking for a place to submit Clinical Risk and Patient Safety requests?","defaultLanguageMessage":"The Clinical Governance Intake Portal currently does not support requests related to these two governance functions. Instead, if you are looking for the appropriate place to submit requests related to Clinical Risk and Patient Safety please click the associated link below:\n\n[Clinical Risk|https://intranet.islandhealth.ca/departments/risk_management/Pages/contact_us.aspx]\n[Patient Safety|https://bcpsls.bchealthcloud.ca/index.html?ha=VIHA]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzY1ZGM0YS00ZmE1LTQxMWMtYWE2OS00NGVhMTk0MDdlN2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTM0MjQwNzM4MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzkxODU2MDE1LCJuYmYiOjE3OTE4NTQ4MTUsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.uzciXHvJGtFajEo162pdcXtjIdN8144WRNgRNrdnCRc","targetCollection":"upload-user-collection-1342407383","endpointUrl":"https://api.media.atlassian.com","clientId":"5765dc4a-4fa5-411c-aa69-44ea19407e7e","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]},"locale":"en-US","i18nTranslations":{}},"sharedPortal":{"name":"Service Manager","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://islandhealth.atlassian.net/wiki","kbLinkDomainURLs":["https://islandhealth.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}